Privacy Policy
Estudio Lumina operates this service and understands the importance of your privacy. This policy outlines how we collect, use, disclose, and protect your personal information when you use our online platform and services. We are committed to protecting your privacy in accordance with this policy and applicable laws, including the General Data Protection Regulation (GDPR) and data protection laws in Argentina.
Data Controller:
The data controller responsible for your personal information is Estudio Lumina, located at:
734 Defensa Street, Floor 3, Suite B, Buenos Aires, Ciudad Autónoma de Buenos Aires, C1065AAA, Argentina.
Information We Collect:
We may collect personal information that you provide directly to us when you interact with our site, such as when you request information about our services, fill out a contact form, or engage in communication with us. This information may include your name, contact details, and information about your project needs.
We may also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, actions taken on our site, and usage data. This is typically collected through cookies and similar tracking technologies.
How We Use Your Information:
We use the information we collect for various purposes:
- To provide, operate, and maintain our services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To understand how you use our service and improve our online platform.
- To develop new services, features, and functionality.
- To send you information about our services, promotions, and news that may be of interest to you, in accordance with your communication preferences.
- To detect and prevent fraud and other illegal activities.
- To comply with legal obligations.
Lawful Basis for Processing:
We process your personal information based on several legal grounds:
- Your consent: Where you have given us clear consent to process your personal information for a specific purpose.
- Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.
- Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
- Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.
Sharing Your Information:
We may share your personal information with trusted third-party service providers who perform services on our behalf, such as hosting providers, analytics providers, and communication platforms. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security:
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
International Data Transfers:
Your information may be stored and processed in countries outside of your own. When transferring data internationally, we take steps to ensure that your information is treated securely and in accordance with this privacy policy and applicable laws, which may include using standard contractual clauses approved by relevant authorities.
Your Rights:
Under applicable data protection laws, you have certain rights regarding your personal information. These may include the right to:
- Access your personal information and receive a copy of it.
- Request the rectification of inaccurate or incomplete personal information.
- Request the erasure of your personal information where there is no longer a lawful basis for processing.
- Object to the processing of your personal information.
- Request the restriction of processing your personal information.
- Request data portability, where technically feasible.
- Withdraw your consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies:
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can typically manage your cookie preferences through your browser settings.
Children's Privacy:
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent.
Links to Other Websites:
Our service may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any site you visit.
Changes to This Policy:
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any updates.
Contact Us:
If you have any questions about this privacy policy, please contact us at:
Estudio Lumina
734 Defensa Street, Floor 3, Suite B,
Buenos Aires, Ciudad Autónoma de Buenos Aires, C1065AAA,
Argentina.